Island Bay FAQs

Naturally flavoured alcoholic sparkling water with a hint of flavour.

Typical Values per 100ml
Energy 117kJ/28kcal
Fat (of which saturates) 0g
Carbohydrate (of which sugars) 0g
Protein 0g
Salt 0.02g

The best before date would be found on the base of the Island Bay can

24 months from manufacture.

  • Available to purchase online at drinkislandbay.com/shop. We’ll also be stocked in major supermarkets and convenience stores across the UK. Watch this space for the latest retailer list.

Yes. It is suitable for vegetarians and is also vegan friendly.

Our drinks can be consumed by diabetics as part of a healthy, controlled diet.

Yes. Each 250ml can contains zero carbs and complements a keto diet.

The calories are predominantly derived from the alcohol.

Island Bay drinks are made from natural fruit flavours and do not include any artificial sweeteners or preservatives. The light sweetness comes directly from the natural flavours.

No. This is a natural sparkling water drink that contains zero caffeine.

Island Bay Hard Seltzer is best served cold and can be kept in a normal refrigerator. PLEASE DO NOT FREEZE CANS as the contents are carbonated and this may lead to the can exploding.

Currently available in 3 flavours: Strawberry, Watermelon and Mango.

Island Bay Hard Seltzer comes in 3 pack sizes: 6 pack, 12 pack and 24 pack.

All cans and cardboard packaging are 100% recyclable.

Sustainability is an important part of the Island Bay HS philosophy. This means an emphasis on dealing appropriately with our packaging and cans, and on reducing our carbon emissions and energy use in the production and supply wherever possible.

We accept all major forms of credit & debit card payments and PayPal.

All payment cards will be charged on placing the order.

Yes. We follow strict GDPR policy guidelines and do not store personal information such as credit card details on our servers.

All orders are shipped via DHL.

We apply free delivery to all orders.

Orders will be dispatched within 1-2 working days from placing an order.

Shipping times vary by delivery address. For delivery within the UK, it can take between 1-2 working days from dispatch.

We currently only deliver across mainland UK. Unfortunately, we do not currently deliver to the Scottish Highlands, Northern Ireland, the Isle of Man or abroad but you never know what might happen in future.

Due to COVID-19 there may be interruptions with delivery times.

In the rare event that you are unhappy with your order, please email info@drinkislandbay.com with details. Alternatively you can refer to our returns policy link.

Please email info@drinkislandbay.com and a member of the team will look into your order status.

If the outer box is damaged, you must refuse collection from your courier. If contents are damaged when opened, please take pictures straight away along with collection receipt and email info@drinkislandbay.com. A member of the team will contact you with next steps.

Generally this takes 3-5 working days.

Absolutely! We are always looking at ways to partner with brands. Please send an email to info@drinkislandbay.com with your request.

Please email info@drinkislandbay.com with your interest and a member of the sales team will contact you.

AFFILIATES FAQs:

It means that you can promote Island Bay Hard Seltzer and earn a commission whenever a sale is made. You will be provided with a link which automatically tracks all sales made through that link, which is unique to you.

This will be emailed to you during the onboarding process.

During onboarding, you will be given a remote induction with your Island Bay account manager. At this point the AM will run through the finer detail including product info, running through the affiliates system and log in details, ensure your link is live, discuss best practice to increase sales and ensure you are set up and ready to go! You can also email us at any time for ongoing support at affiliates@drinkislandbay.com.

A good network around you! Predominantly a strong following through social media, blogs and / or direct contacts in the F&B industry or the wider community.

You will need to promote the brand to drive sales. This could be through posting on social media, blogging, networking events – any avenue you choose. Just provide people with your link at any opportunity to maximise your sales.

For every sale you make, you will receive a percentage of that sale. Please note the sale must be made through your unique link in order for you to receive the commission, so please ensure that you spread your link and direct people to purchase Island Bay Hard Seltzer through that link.

As much or as little as you choose! The more you sell, the more you get! Please note that delivery is free of charge and the commission would be made on basket total.

You will get paid on the 1st of every month for the previous 30 days. This will be done through your dedicated PayPal account that we will set up on your behalf. Island Bay’s accounts team will calculate your sales and pay into your account automatically with the amount owed. You can keep track of your sales through the affiliates system to see what income is owed, where its been driven from and what has been paid out.

You will be provided with log in details during the onboarding process. This will grant access to your personalised dashboard where you can track sales and status of payments from Island Bay Drinks. Transparency is key for us. If you have any issues on your account or with accessing the dashboard please email affiliates@drinkislandbay.com and we will aim to resolve your query within 24 hours.

If a product is returned for any reason the sale will be classed as void and therefore would not constitute as a sale. That’s it.

Please email affiliates@drinkislandbay.com for queries relating to this program. Please allow 24 hours for a response.

However long you desire. There is no limit. All affiliates are automatically tracked so if you preferred to take a few months out, that’s fine. At the point in which you start making sales again, we would automatically credit you with income 30 days after your first sale.

The affiliates scheme can be closed at any time for future affiliate enrolment at the sole discretion of Island Bay Drinks. Please note this will not affect anyone who is already part of the scheme at the point of closing the program to new enrolments.